Data privacy statement
Any collection, processing and use (hereinafter “use”) of data is solely for the purpose of providing our services. Our services have been designed to use as little personal information as possible. For that matter, “personal data” is understood as all individual details about a person or factual circumstances of an identifiable natural person (so-called “affected person”). The following statements on data protection describe what types of data are collected when accessing our website, what happens with these data and how you may object to data usage.
1 General information on data processing
1.1 Person Responsible (Controller)
Responsible within the meaning of the EU General Data Protection Regulation (GDPR) and the new Federal Data Protection Act (BDSG) is:
Kaymogyn GmbH
Address: Dietzgenstraße 79, 13156 Berlin, Germany
Phone: +49 (0)30 235 9382 0
Email: info@kaymogyn.de
Homepage: https://www.kaymogyn.de
1.2 Name and address of the Data Protection Officer
The data protection officer is:
Alexander Hönsch of WS Datenschutz GmbH
If you have questions about data protection, you can contact WS Datenschutz GmbH at the following email address: kaymogyn@ws-datenschutz.de
WS Datenschutz GmbH
Dircksenstraße 51
D-10178 Berlin
https://webersohnundscholtz.de
1.3 Protection of your data
We have taken technical and organizational measures to ensure that the requirements of the EU General Data Protection Regulation (GDPR) are met by us, as well as, by external service providers working for us.
If we work with other companies to provide our services, such as email and server providers, this will only be done after an extensive selection process. In this selection process, each individual service provider is carefully selected for its suitability in terms of technical and organizational data protection skills. This selection procedure will be documented in writing and an agreement on the order processing of data (data processing agreement) will only be concluded if the third party complies with the requirements of Art. 28 GDPR.
Your information will be stored on specially protected servers. Access to it is only possible for a few specially authorized persons. Our website is SSL/TLS encrypted, as can be seen by the https:// at the start of our URL. This also involves e-mail communications, which is encoded via SSL certificate.
1.4 Erasure of personal data
We process personal data only if necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.
2 Use of data on this website and in logfiles
2.1 Scope of processing personal data
When visiting our website, our web servers temporarily store every access in a log file. The following data is collected and stored until automated erasure:
- IP-address of the requesting computer
- Date and time of access
- Name and URL of the retrieved file
- Transmitted amount of data
- Message if the retrieval was successful
- Detection data of the browser and operating system used
- Website from which access is made
- Name of your Internet access provider
We or our partners may process additional data occasionally. You will find information about this below.
2.2 Legal basis for processing personal data
The legal basis for the temporary storage of the data and log files is Art. 6 para. 1 s. 1 lit. f) GDPR. Our legitimate interest is to make our website accessible for you.
2.3 Purpose of data processing
The processing of this data serves: the purpose of enabling the use of the website (connection establishment), system security, the technical administration of the network infrastructure, as well as to optimize the website. The IP address is evaluated only in case of attacks on our network infrastructure or the network infrastructure of our internet provider.
2.4 Duration of storage
As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out. This happens as soon as you close our website. Our hosting service might use data for statistical purposes. Any personal data will be anonymized for this. Our hosting service will delete this data after a period of 7 days.
2.5 Right of objection and erasure
The data processing is necessary in order to present the website and to ensure the website’s operation. Therefore, objecting is impossible.
2.6 Hosting provider – WordPress
To make our website available, we use the services of the hosting provider WordPress.
The data processing is carried out by: Aut O’Mattic A8C Ireland Ltd, Business Centre, No.1 Lower Mayor Street, International Financial Services Centre, Dublin 1, Ireland
Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA is also responsible for some of the processing activities of the services provided by Aut O’Mattic A8C Ireland Ltd.
For additional information, please refer to the WordPress privacy policy: https://automattic.com/de/privacy/
2.6.1 Duration of storage
The personal data will be deleted as soon as it is no longer required for the above-mentioned purposes. This is the case when you close the website. Our hosting provider may use the data for statistical surveys. However, the data is anonymised for this purpose. The data is deleted by our hosting provider after 7 days.
2.6.2 Right to objection and erasure
In addition to the right to information, you also have a right to rectification of the personal data stored about you, a right to erasure, a right to blocking and a right to transfer your data.
You can also object to this processing at any time by contacting us or the WordPress data protection officer. If you wish to exercise any of these rights, you can contact the WordPress data protection officer at the above address or send an email to privacypolicyupdates@automattic.com.
2.7 Domain Hosting – Domain Factory
We use the services of the hosting provider Domain Factory. The data processing is carried out by: domainfactory GmbH, Oskar-Messter-Str. 33, 85737 Ismaning, Germany.
Further information on data protection at Domain Factory can be found at the following link: https://www.df.eu/de/datenschutz/
2.7.1 Duration of storage
On the WebHosting and ManagedServer systems, log files are automatically recorded for certain services on the server. All log files are rotated daily. The logs from the previous day are archived and are available for the specified retention period. These are purely internal log files.
Web server log file:
- Contains: Domain, IP, requests, user agent, timestamp, status code
- Retention period: 7 days
- FTP log file:
- Contains: FTP user, IP, downloaded/uploaded files
- Retention time: 24 hours
- SSH log file:
- Contains: SSH user, IP
- Retention time: 3 days
E-mail log file:
- Contains: Meta data (sender, recipient, time, IP, size)
- Retention period: 3 days
2.7.2 Right to objection and erasure
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object. If you wish to exercise your rights or have any questions about data protection, please contact our data protection officer or Domain Factory at support@df.eu
3 Use of cookies
3.1 Description and scope of data processing
Our website uses cookies. This means that when using the website, cookies are stored on your computer. Cookies are small text files which are assigned to the browser you are using and which are stored on your hard drive. Through this information flows to us or the party who set the cookie. Cookies cannot run programs on or transmit viruses to your computer. They are used to analyze the use of our website in anonymized or pseudonymized form and to enable personalized advertisements on this website. The following data may be transmitted:
- Frequency of website visits
- Which functions of the website are used by you
- Your cookie-settings
- Language settings
- Items in a shopping basket
- Used search terms
Upon entering our website, a cookie banner informs you about the use of cookies on this website and asks for your consent to the use of cookies. Also, you are pointed to the data privacy statement of this website.
3.2 Legal basis for data processing
The legal basis for the processing of data by cookies, which do not only serve the functionality of our website, is Art. 6 para. 1 s. 1 lit. a) GDPR.
The legal basis for the processing of data for cookies, which serve only the functionality of this website, is Art. 6 para. 1 s. 1 lit. f) GDPR.
3.3 Purpose of data processing
Our legitimate interests are to provide you with a working website connection and to ensure a comfortable use of this website. Also, we need to process your personal data to solve occurring safety and security issues, as well as to ensure system stability.
The data processing takes place to make a statistical evaluation of our website possible.
3.4 Duration of storage
This website uses the following types of cookies. The extend and function of each are being explained below:
- Transient cookies (see a)
- Persistent cookies (see b)
a) Transient cookies are automatically deleted when you close the browser. This is especially true for session cookies which store your session ID, with which various requests from your browser can be assigned to your session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.
b) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.
The data will only be stored for as long as is necessary for the review, unless legal regulations require the data to be stored for longer. Borlaps will delete your consent after 6 months.
3.5 Right to objection and erasure
You have the possibility to revoke your consent to the data processing by means of cookies, which do not only serve the functionality of the website. In addition, we do not set cookies until you have agreed to set cookies when you visit the site. In this way, you can prevent data processing via cookies on our website. You can also delete the cookies in your browser’s security settings at any time. Please note that you may not be able to use all the features of this website. The setting of cookies can also be prevented at any time by appropriate settings in your internet browser.
You can revoke the consent given via our Borlabs consent banner by deleting the corresponding cookie called “borlaps-cookie”.
3.6 Borlabs
Borlabs serves the practical implementation of the GDPR and other data protection law with regard to the use of cookies on our website and the integration of analysis tools by means of consent. If you give your consent via the cookie banner, the following data will be processed
- Your IP address
- Details of your consent
- URL of the consent website
- Date and time of consent
- Date and time of the last page access
This data is processed on the basis of Art. 6 para. 1 sentence 1 lit. c) GDPR.
The data processing is carried out by: Borlabs GmbH, Rübenkamp 32, 22305 Hamburg, Germany.
Further information on data processing can be found at: https://de.borlabs.io/datenschutz/
4 Contact
4.1 Contact by e-mail or contact form
4.1.1 Description and scope of data processing
Via our website it is possible to contact us via e-mail (info@kaymogyn.de) or via contact form. This will require different data to answer the request, which will be automatically saved for processing. The following data are required to process your request:
- E-mail-address
- Message
Furthermore, you can enter the following data optionally:
- First name
- Last name
Your data will not be passed on to third parties, unless you have given your consent.
4.1.2 Legal basis for data processing
The legal basis depends on Art. 6 para. 1 s. 1 lit. b) GDPR.
4.1.3 Purpose of data processing
The processing of personal data from the input form is used solely handling the contact request.
4.1.4 Duration of storage
The data will be deleted as soon as we answer your request. There might occur rare cases when legal or contractual retention periods interfere with the erasure of your personal data. In this case your data will be deleted after these periods.
4.1.5 Right to objection and erasure
The user has the right to withdraw their consent to the processing of personal data at any time. If the user contacts us, they can object to storage of their personal data at any time. In such cases, the conversation cannot be continued. All personal data that has been stored in the course of the contact will be deleted.
4.2 Contact by telephone
4.2.1 Description and scope of data processing
It is possible to contact us by telephone via our website. We use the Swyx service for this purpose. The data processing is carried out by: Enreach Germany GmbH, Emil-Figge-Straße 86, 44227 Dortmund.
When you call us, the following data is collected
- Telephone number
- Name and surname
- Full address, if applicable
- Name of the company, if applicable
- If applicable, order event (internal code for subsequent allocation of the order channel or advertising measure)
The data will not be passed on to third parties.
Further information on data processing by Swyx can be found at: https://www.enreach.de/datenschutz.html
4.2.2 Legal basis for data processing
The legal basis used here is Art. 6 para. 1 sentence 1 lit. b) GDPR.
4.2.3 Purpose of data processing
We process your data exclusively in order to process your contact enquiry.
4.2.4 Duration of storage
The collected data will be deleted as soon as the purpose of the data processing has been fulfilled and no legal, contractual or official regulations prevent deletion.
4.2.5 Right to objection and erasure
You can contact us at any time and revoke your consent to data processing. In this case, we will unfortunately not be able to continue communicating with you. All personal data processed by us in the course of contacting you will be deleted in this case, unless there are legal obligations to retain your data that prevent deletion.
4.3 Contact by fax
4.3.1 Description and scope of data processing
It is possible to contact us by fax via our website.
If you fax us, the following data will be collected:
- Fax number
- Full address
- Name and surname
- Company name, if applicable
Order event (internal code for subsequent allocation of the order channel or advertising measure)
The data will not be passed on to third parties.
4.3.2 Legal basis for data processing
The legal basis used here is Art. 6 para. 1 sentence 1 lit. b) GDPR.
4.3.3 Purpose of data processing
We process your data exclusively in order to process your contact enquiry.
4.3.4 Duration of storage
Your data will be deleted by us as soon as the purpose of the data processing has been achieved, but at the latest after 90 days. In rare cases, however, we may store your data for a longer period of time. This may result from legal, official or contractual obligations.
4.3.5 Right to objection and erasure
You can contact us at any time and revoke your consent to data processing. In this case, we will unfortunately not be able to continue communicating with you. All personal data processed by us in the course of contacting you will be deleted in this case, unless there are legal obligations to retain your data that prevent deletion.
retain your data that prevent deletion.
5 Complaints / Returns
5.1 Description and scope of data processing
We offer you the option of returning our products to us and submitting a complaint to us. Your address and contact details are processed by DHL when the item is shipped and for the creation of the return label. Post and transport services are not processors within the meaning of the GDPR, but controllers pursuant to Art. 24 GDPR. Further information on the service provider can be found in DHL’s privacy policy:
https://group.dhl.com/de/datenschutz.html
5.2 Legal basis for data processing
The legal basis for data processing is Art. 6 para. 1 lit. b) GDPR.
5.3 Purpose of the data processing
We process your data exclusively in order to process your complaint and to enable the return of the goods.
5.4 Duration and storage
The data collected will be deleted as soon as the purpose of the data processing has been fulfilled and no legal, contractual or official regulations prevent deletion.
5.5 Right to objection and erasure
You can contact us at any time and object to further processing of your data. In this case, we will unfortunately not be able to process your complaint conclusively. All personal data processed by us in the course of the complaint will be deleted in this case, unless the deletion conflicts with legal obligations to retain your data.
6 Data processing for applications
6.1 Description and scope of data processing
We offer the opportunity to apply for jobs by email. For this purpose, personal data is processed and stored for further processing during the respective application process.
6.2 Legal basis for data processing
Data processing will be based on Art. 88 GDPR and § 26 BDSG (2018).
6.3 Purpose of data processing
We process your data exclusively for the purpose of carrying out the application process.
6.4 Duration and storage
In case of successful application and employment, the personal data is stored in accordance with the legal requirements. In case of unsuccessful application, the data will be deleted in accordance with the rules of the local erasure concept. In doing so the provisions of the AGG (German Employment Law), especially the existing evidence pursuant to § 22 AGG, are taken into account.
This does not apply if we are obliged to any legal erasure periods or if you have given consent to store your data for further communication with us (e.g. we have another suitable job in the future). If you have given consent the legal basis for further storage of your data is Art. 6 para. 1 s. 1 lit. c) or lit. a) GDPR.
6.5 Right to objection and erasure
You can contact us at any time and object to further processing of your data. All personal data of the application process will be deleted in this case.
7 Social media links
We have integrated social media platforms through into our services, which may result in the social media provider receiving data from you. If you click on the social media link, the website of the respective social media provider is loaded. By loading the website of the respective social media provider via our services, the respective reference data is transmitted to the respective social media provider. The social media provider thereby receives the information that you have visited us.
Note on data processing to the United States:
If you click on a social media link, data about you may be processed by the respective provider in the United States. According to the European Court of Justice, the data protection standard in the United States is not adequate and there is a risk that your data will be processed by the U.S. authorities for control and monitoring purposes, possibly also without any legal remedy. Provided that you do not click on the links of the social media providers, no data transfer takes place.
Further information on data processing by the social media providers can be found here:
LinkedIn: https://www.linkedin.com/legal/privacy-policy
8 Tracking and analytics
For the continuous improvement of our website we use the following tracking and analytics tools. Below you can find information on which personal data is processed in each case and how you can reach the respective service providers:
8.1 Google Analytics
8.1.1 Description and scope of data processing
Our website uses Google Analytics. This is a service for analyzing access to websites of Google Inc. (“Google”) and allows us to improve our website. Data processing for the European Economic Area and for Switzerland is carried out by:Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Cookies enable us to analyze your use of our website. The information collected by a cookie are:
- IP address
- Access time
- Access Duration
The information is transmitted to a Google server in the USA and stored there. The evaluation of your activities on our website is transmitted to us in the form of reports. Google may pass on the collected information to third parties, if required by law or if third parties process this data on behalf of Google. The Google tracking codes of our Internet offer use the function “_anonymizeIp ()”, thus IP addresses are processed only shortened, in order to exclude a possible direct personal link to you. Under https://www.google.de/intl/de/policies/ as well as under http://www.google.com/analytics/terms/de.html you can find out more about the terms of use and privacy policy of Google Analytics.
8.1.2 Legal basis of data processing
The legal basis is your given consent, Art. 6 para 1 s. 1 lit. a) GDPR.
8.1.3 Purpose of data processing
By processing the data, we can analyze how our website is used, so we can improve it for our users.
8.1.4 Duration of storage
The data will be deleted after 14/26/38/50 months or will be deleted 14/26/38/50 months after your last website visit.
8.1.5 Right to objection and erasure
You can prevent the installation of cookies by Google Analytics in your browser settings. In this case, however, it may happen that you cannot fully use all features of our website. Also, trough browsers extensions e.g. http://tools.google.com/dlpage/gaoptout?hl=de Google Analytics can be disabled and controlled.
8.2 Matomo
8.2.1 Description and scope of data processing
We use the web analytics service Matomo (formerly PIWIK). The data processing is carried out by: InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand.
Matomo is located in New Zealand, a third country with an adequate level of protection certified by the EU Commission according to Art. 45 para. 3 GDPR, https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX%3A32013D0065
Matomo sets a cookie with the user. Regarding the clarification of “cookies”, see the passage on cookies above. The following data is stored:
- Two bytes of the IP address of the calling system
- The visited website
- The websites from which you came to the called website (referrer)
- The subpages that are called from the called website
- The length of stay on the website
- The frequency of calling the website
The software is hosted on Matomo’s servers in the cloud.
The software is set in a way that the IP addresses are not stored completely, but 2 bytes of the IP address are masked (ex.: 192.168.xxx.xxx). In this way, an assignment of the shortened IP address to the calling computer is no longer possible. For more information on Matomo’s privacy policy, please refer to the links below: https://matomo.org/privacy/ und https://matomo.org/privacy-policy/
8.2.2 Legal basis of data processing
Legal basis for processing data is Art. 6 para. 1 s. 1 lit. a) GDPR.
8.2.3 Purpose of data processing
The web analytics service Matomo is mainly used by us for website optimization and cost-benefit analysis. Matomo will furthermore be used to provide an analysis of users’ traffic to the site. It is in our interests to make our website offer clearly structured and user-friendly for you.
8.2.4 Duration of storage
We process personal data only for as long as necessary. As soon as the purpose of the data processing has been fulfilled, blocking and deletion takes place in accordance with the standards of the deletion concept here, unless legal, official or contractual regulations prevent deletion.
8.2.5 Right to objection and erasure
You have the option to revoke your consent to data processing at any time. Please contact our data protection officer for this purpose. The setting of cookies can also be prevented at any time by making the appropriate settings in your internet browser. The cookies already set can also be deleted for the future in the settings of the Internet browser. We would like to point out that preventing the setting of cookies may mean that not all functions are available without restriction. For questions regarding data protection to Matomo, you can contact Matomo at the following e-mail address: privacy@matomo.org
8.3 Microsoft Clarity
8.3.1 Description and scope of data processing
Our website uses Microsoft Clarity. This is a service for analysing access to Microsoft Corporation websites and enables us to improve our website.
Data processing for the European Economic Area and Switzerland is carried out by Microsoft Ireland Operations Limited, One Microsoft Pace, South Country Business Park, Leopardstown, Dublin 18, Ireland a subsidiary of: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
The information collected may include:
- IP address,
- Time of access,
- Duration of access
- Interaction on the website (clicks, scrolls, mouse movements)
- location
- Browser information
- Screen resolution
- Language settings
If you consent to this data processing, cookies are used to collect and analyse this data. Cookies are small text files that are stored locally in the cache of the website visitor’s Internet browser. Cookies enable the internet browser to be recognised. The information collected by a cookie may be transferred to a Microsoft Corporation server in the USA and stored there. We have concluded an order processing contract with Microsoft, which obliges Microsoft to protect the data of our customers. Further information on data protection at Microsoft can be found here: https://privacy.microsoft.com/de-de/privacystatement
8.3.2 Legal basis of data processing
The legal basis for processing data is Art. 6 para. 1 s. 1 lit. a) GDPR
8.3.3 Purpose of data processing
The processing of your personal data enables us to analyse your use of our website. By analysing the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness.
8.3.4 Duration of storage
The data will be deleted 2/4/6/14 weeks after your last visit to our website.
8.3.5 Possibility of removal by the data subject
You have the option to withdraw your consent to data processing at any time. To do this, you can change your settings in our Consent Manager.
9 Other tools of third-party providers
We also use third-party providers to help us with the site’s appearance and functionality. These are listed below:
9.1 Honeypot
9.1.1 Description and scope of data processing
We use Google Honeypot to protect us from excessive spam. This programme is designed to ensure that the enquirer is a human and not an automated programme.
Data processing for the European Economic Area and for Switzerland is carried out by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Honeypot automatically records the IP address, the access location and the time of access. In addition, the behaviour of the website visitor is analysed on the basis of various characteristics (e.g. time spent on the website, mouse movements made, cookies stored in the browser history). This analysis by Honeypot begins automatically as soon as you access a page that uses Honeypot if you have previously consented to the use of Honeypot.
Further information on the handling of personal data can be found in Honeypot’s privacy policy at https://de.wordpress.org/about/privacy/
9.1.2 Legal basis of data processing
The legal basis is based on Art. 6 para. 1 sentence 1 lit. a) GDPR.
9.1.3 Purpose of data processing
We use Honeypot to ensure that the enquiries are made by natural persons with a potential interest. By limiting the number of enquiries, we can respond to individual enquiries more quickly and efficiently and at the same time protect our website against automatically distributed malware.
9.1.4 Duration of storage
Your personal data will only be processed for as long as necessary. As soon as the purpose of the data processing has been fulfilled, the data will be blocked and erased in accordance with the standards of this erasure concept, unless this is contrary to statutory provisions.
9.1.5 Right to objection ans erasure
You have the option to withdraw your consent to data processing, see Art. 7 GDPR. A cancellation takes effect from the time it is made. It takes effect for the future. You can withdraw your consent at any time. This can be done by telephone, post, email or other means.
9.2 Yoast SEO
9.2.1 Description and scope of data processing
We use the services of Yoast SEO on our website. The data processing is carried out by: Yoast B.V.Don, Emanuelstraat 3, 6602 GX Wijchen, The Netherlands.
We use the Yoast SEO plugin. This plugin takes care of the complete technical optimisation of our websites for search engines. It also supports the development of content. The plugin uses cookies.
You can find more information about the service provider’s privacy policy here: https://yoast.com/privacy-notice/
9.2.2 Legal basis of data processing
The data processing is based on Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the technical optimisation of our websites for search engines.
9.2.3 Purpose of data processing
The purpose of data processing is to be able to transmit page information optimally to search engines in order to technically optimise our website for search engines.
9.2.4 Duration and storage
The data will be stored until the purpose of the data processing has been achieved and no legal, contractual or official retention obligations prevent deletion.
9.2.5 Right to objection and erasure
You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
10 Service providers from third countries
In order to be able to provide our services, we use the support of service providers from third party countries (non-EU countries). In order to ensure the protection of your personal data in this case, we conclude processing contracts with each – carefully selected – service provider. All of our processors provide sufficient guarantees to implement appropriate technical and organizational measures. Our third country data processors are either located in a country with an adequate level of data protection (Art. 45 GDPR) or provide appropriate safeguards (Art 46 GDPR).
Adequate level of protection: The provider comes from a country whose level of data protection has been recognized by the EU Commission. For more information, see: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en
EU standard contract clauses: Our provider has submitted to the EU standard contractual clauses to ensure secure data transfer. For more information, see: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX%3A32021D0914&locale=en
Binding Corporate Rules: Article 47 of the GDPR provides the possibility of ensuring data protection when transferring data to a third country via Binding Corporate Rules. These are examined and approved by the data security authorities within the framework of the consistency mechanism pursuant to Art. 63 GDPR.
Consent: In addition, a data transfer to a third country without an adequate level of protection will only take place if you have given us your consent in accordance with Art. 49 sec. 1 lit. a) GDPR for this purpose.
11 Recording of adverse reaction reports
11.1 Scope of processing personal data
We collect and process personal data as part of the reporting and follow-up of adverse reactions to our products that are necessary to fulfill our legal obligations in the area of pharmacovigilance. The processing includes the collection, storage and use of the data required for the evaluation and, if necessary, follow-up of the report.
We process the following data:
- Surname, first name (title if applicable)
- Institution/stamp
- Address data
- E-mail address
- Telephone number
- Description of your adverse reactions
- Measures taken
- Gender
- Age
- Details of the product used
11.2 Legal basis for processing personal data
The processing of data for adverse reaction reports is carried out in accordance with Art. 6 para. 1 lit. c GDPR (legal obligation) and Art. 9 para. 2 lit. i GDPR (public interest in the area of health).
11.3 Purpose of data processing
The personal data collected is processed exclusively for the documentation, evaluation and, if necessary, reporting of side effects in connection with our products. This serves to fulfil legal obligations regarding drug safety (pharmacovigilance) in accordance with the applicable regulatory requirements, in particular to monitor, analyze and minimize potential risks for patients and consumers.
11.4 Duration of storage
The data will be stored until the purpose of the data processing has been achieved and no legal, contractual or official retention obligations prevent deletion.
11.5 Right of objection and erasure
In addition to the right of access, you also have a right to rectification of the personal data stored about you, a right to erasure, a right to blocking and a right to transfer your data.
Furthermore, you can object to this processing at any time by contacting us or our data protection officer.
12 Your rights
You have the following rights with respect to the personal data concerning you:
12.1 Right to withdraw a given consent (Art. 7 GDPR)
If you have given your consent to the processing of your data, you can withdraw it at any time. This will affect the admissibility of processing your personal data by us for the time after you have withdrawn your consent. To withdraw your consent, contact us personally or in written form.
12.2 Right of access (Art. 15 GDPR)
You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to your personal data and the following information:
- the purpose of processing;
- the categories of personal data concerned;
- the recipients or the categories of recipient to whom your personal data have been or will be disclosed, in particular recipients in countries outside of the EU or international organisations;
- where possible, the envisaged period for which your personal data will be stored, or, if not possible, the criteria used to determine that period;
- all available information on the source of your personal data;
- the existence of automated decision-making, including profiling, referred to Art. 22 para. 1 and 4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.
In the case of such a request, you must provide enough information about your identity to proof that the request concerns your own personal data.
12.3 Right to rectification and erasure (Art. 16, 17 GDPR)
You have the right to obtain from us without undue delay the rectification and completion of inaccurate personal data concerning yourself.
You may also request the erasure of your personal data if any of the following applies to you:
- the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed;
- you withdraw consent on which the processing is based according to Art. 6 para. 1 s.1 lit. a) or Art. 9 para. 2 lit. a) GDPR, and where there is no other legal ground of processing;
- you object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or the you object to the processing pursuant to Art. 21 para. 2 GDPR;
- the personal data have been unlawfully processed;
- the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject;
- the personal data have been collected in relation to the offer of information society services referred to in Art. 8 para. 1.
Where we made the personal data public and are obliged to erase the personal data pursuant to Art. 17 para. 1 GDPR, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
These rights shall not apply to the extent that processing is necessary:
- for exercising the right of freedom of expression and information;
- for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- for reasons of public interest in the area of public health in accordance of Art. 9 para. 2 lit. h) and i) as well as Art. 9 para. 3 GDPR;
- for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, in so far as the right referred to above is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
- for the establishment, exercise or defence of legal claims.
12.4 Right to restriction of processing (Art. 18 GDPR)
You shall have the right to obtain from us restriction of processing where one of the following applies:
- the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
- the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
- we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims;
- you have objected to processing pursuant to Art. 21 para. 1 GDPR pending the verification whether our legitimate grounds override yours.
Where processing has been restricted under the aforementioned conditions, such personal data shall, except for storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the limitation of the processing is restricted, you will be informed by us before the restriction is lifted.
12.5 Right to information (Art. 19 GDPR)
If you have asserted us your right to rectification, erasure or restriction of data processing, we will inform all recipients of your personal data to correct, delete or restrict the processing of data, unless this proves impossible or involves disproportionate effort.
You also have the right to know which recipients have received your personal data.
12.6 Right to data portability (Art. 20 GDPR)
You have the right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format. Also, you have the right to transmit those data to another controller, where
- the processing is based on consent pursuant of Art. 6 para. 1 s.1 lit. a) GDPR or of Art. 9 para. 2 lit. a) GDPR or is based on a contract pursuant of Art. 6 para. 1 s. 1 lit. b) DS-GVO; and
- the processing is carried out by automated means.
In exercising your right to data portability, you have the right to obtain that personal data transmitted directly from us to another controller, as far as technically feasible. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority that has been delegated to us.
12.7 Right to object (Art. 21 GDPR)
Where we based the processing of your personal data on a legitimate interest (Art. 6 para. 1 s. 1 lit. f) GDPR), you may object to the processing. The same applies if the data processing is based on Art. 6 para. 1 s. 1 lit. e).
In this case, we ask you to explain the reasons why we should not process your personal data. Based on this we will terminate or adapt the data processing or show you our legitimate reasons why we continue the data processing.
12.8 Right to lodge a complaint with supervisory authority (Art. 77 GDPR)
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the infringes of the GDPR.
The supervisory authority to which the complaint has been submitted shall inform you of the status and results of the complaint, including the possibility of a judicial remedy according to Article 78 GDPR.
13 How you perceive these rights
To exercise these rights, please contact our data protection officer:
Alexander Hönsch from Webersohn & Scholtz GmbH
or by mail:
WS Datenschutz GmbH
Dircksenstraße 51
D-10178 Berlin
14 Subject to change
We reserve the right to change this privacy policy in compliance with legal requirements.
August 2024